Nuernberg, 02. Oktober 2008: Burgberg im Herbst (Foto: Ralf Schedlbauer/ Stadt Nuernberg).

Office for European Issues Nuremberg

EU citizens' services

EUROPE DIRECT

EUROPE DIRECT is a free service for citizens and entrepreneurs in the member states of the European Union. EUROPE DIRECT was established by the European Commission in 2002 and provides information about a variety of topics in the context of the EU, including the rights and opportunities of EU citizens.

What do you have to do to get your diploma recognised in another EU country? How can you make sure you get social security in another EU country? What are the rights of flight passengers who have trouble with airlines because their flights were overbooked?

You can ask these and other questions in one of the EU official languages (and Ukrainian and Russian) by telephone. The service is available from Monday to Friday between 9:00 and 18.00 CET via the Freephone number 00800 / 6 7 8 9 10 11. The telephone number is valid in all member states. You can also send questions by e-mail.

  • Enquiry form<https://european-union.europa.eu/contact-eu/write-us_en>
Logo des EUROPE DIRECT mit der EU-Flagge und dem Slogan EUROPE DIRECT. © EC

EUROPE DIRECT centres

There is an EU information centre (called EUROPE DIRECT) in your city or at least in your region. Currently, around 435 EUROPE DIRECTs in the member states are part of the network.

    Logo des EUROPE DIRECT Nürnberg © EC

    EUROPE DIRECT Nuremberg

    The EUROPE DIRECT Nuremberg is also an EU information centre. It will assist you with questions concerning the European Union:

    • Contact<https://www.nuernberg.de/internet/eu_buero_e/contact.html>

    If you do not live in Middle Franconia and are looking for another EUROPE DIRECT in Bavaria, Germany or the EU, you can find a map of all EUROPE DIRECTs here.

    • EUROPE DIRECT Network<https://germany.representation.ec.europa.eu/kontaktieren-sie-uns/europe-direct-deutschland/europe-direct-finden-sie-eine-eu-informationsstelle-ihrer-nahe_de>

    Further EU service points for citizens:

    SOLVIT Logo. © EU

    SOLVIT

    SOLVIT is a service for citizens and businesses offered by the national authorities in all EU member states as well as in Iceland, Liechtenstein and Norway. It assists enterprises and citizens if their EU rights are breached by public authorities in another EU member state. Typical issues are pension rights, familiy benefits, VAT refunds or visa rights.

    SOLVIT is mainly an online service and free of charge.

    • Read more<https://ec.europa.eu/solvit/index_en.htm>
    Logo Your Europe. © EU

    Your Europe

    "Your Europe" informs citizens and businesses about their EU rights and obligations in the EU and the european single market. It focuses on topics like living, studying, working or doing business in the EU.

    This service is free of charge.

    • Read more<https://ec.europa.eu/citizensrights/front_end/index_en.htm>